FAQ — Frequently Asked Questions
Frequently Asked Questions
Sizing & Fit
Will the shirt fit true to size?
Our unisex tees tend to run slightly large. If you prefer a slimmer fit or are between sizes, we recommend sizing down one size. Check our Size Guide for exact garment measurements before ordering.
Are the measurements listed for the garment or my body?
All measurements in our Size Guide are garment measurements — the actual dimensions of the shirt laid flat. To find your size, measure your chest and compare it to the garment chest measurement, keeping in mind your preferred fit.
Production & Shipping
How long until I receive my order?
Every item is created specifically for your order, so there are two parts to your wait time:
- Production: 3–7 business days for your item to be made
- Shipping: 5–10 business days after it ships
Total estimated time from order to doorstep: 8–17 business days. Your gear is made fresh, just for you.
When will my order ship?
You'll receive a shipping confirmation email with a tracking number as soon as your order leaves production.
How do I track my order?
Your shipping confirmation email contains a tracking number. Use it on the carrier's website to follow your package. If you haven't received a tracking number within 10 business days of ordering, reach out and we'll look into it.
Order Changes & Cancellations
Can I change my shipping address after ordering?
Address changes can only be made within 24 hours of purchase, before production begins. Contact us immediately at support@bluecollarmotorsportsclub.com with your order number and the corrected address.
Can I cancel my order?
Cancellations are accepted within 24 hours of purchase only. After that window, your item has likely entered production and cannot be cancelled. Contact us as soon as possible if you need to cancel.
Damaged, Misprinted & Wrong Items
What if my item arrives damaged or misprinted?
We stand behind every item we ship. If your order arrives with a print defect, manufacturing issue, or shipping damage, contact us within 7 days of delivery with your order number and a clear photo of the problem. We'll send a replacement at no cost — no need to return the original.
What if I received the wrong item?
Same process — email us within 7 days with your order number and a photo. We'll get the right item out to you.
Returns
Can I return or exchange my order?
Because every item is created specifically for your order, we're unable to accept returns or exchanges for sizing preferences or a change of mind. We do replace items that arrive damaged, defective, or incorrect. See our full Return & Refund Policy for details.
Support
How long does it take to get a response?
We respond to all inquiries within 2 business days. Email us at support@bluecollarmotorsportsclub.com and we'll get back to you as quickly as we can.